Jellycat Blankie Smudge Elephant
Embroidery takes 4-7 working days (excluding weekends)
You will receive a notification once your embroidery is ready
Self pick-up is available once you receive a notification that your embroidery is ready for collection
Delivery takes an additional 3-5 working days (excluding weekends) after embroidery is completed
Description
A gorgeous gift to welcome any newborn in style. The Smudge Elephant Blankie is dreamy soft in a rich, warm grey fur. Our floppy-eared elephant peeps over the corner of a luxurious un-stuffed blanket with squashy paws for little hands to hold. Presented in a satin sheen gift box with gold foil detail and matching gift card combining to be the perfect present.
Dimensions
Material
Safety & Care
Embroidery Information
For embroidery samples, fonts & thread colours and price list please refer here.
Custom embroidery takes 4-7 working days.
When same day delivery is applied at check out, it means that the moment we have received your embroidered bunny (which takes 4-7 working days), only then will we dispatch it for it to be delivered on the same day. Normal delivery method will take 3-5 working days.
Otherwise, you may also opt for pick-up to collect it in store.
Strictly no exchange or refunds.
Custom embroidery can only be done for Jellycat Soft Toys bought at Deer Industries.
We outsource our embroidery services to a skilled embroidery expert, we do not handle embroidery in-house.
We only use premium quality thread from Madeira, manufactured in Germany.
Shipping, Return & Exchange Policy
Delivery & Shipping
Deer Industries currently ships to any registered street address in Singapore, excluding restricted areas (e.g. Pulau Ubin). If you wish your order to be shipped to an other country, please send us a message at hello@deerindustries.com.
We ship by external couriers or through our delivery team for delivery & assembly of furniture. Shipping costs are calculated by volume and weight.
Delivery and assembly charges applies for furniture. We offer free delivery (& assembly) if you spend above Singapore $2,000.00 in a single receipt and delivery.
After placing the order we will contact you to make arrangements for delivery. Deliveries will take place as soon as possible after confirmation of the order. Deliveries can take place from Monday to Saturday in between 10:00am to 6:00pm. If the customer requires delivery after 6:00pm, on Sundays, or Public Holidays please contact us, there might be extra charges.
Return
Deer Industries does not accept any returns of products unless the item arrived damaged or if customer receives the wrong item. Requests for replacement should be emailed accompanied with pictures immediately after delivery or purchase to:hello@deerindustries.com.
If your claim is honored, Deer Industries will try to arrange a prompt replacement or to resolve the issue as expeditiously as possible. If Deer Industries is unable to replace the damaged or wrongly delivered item, Deer Industries will refund the paid amount for these items to the original mode of payment.
Exchange
If customer is not satisfied with the delivered item bought from Deer Industries, the customer can do a one-time exchange (per receipt) for another product(s). Exchange has to take place within 7 days after purchase of a product or delivery of the product in our showroom at 213 Henderson Road #01-02. Deer Industries cannot provide a store credit.
Exchange can only take place if:
- product is in new condition and unused
- product is in original packaging
- item was not discounted
Not eligible for return are the following products:
- furniture (bed, desk, bedside table, cot, table, chair, wardrobe, bookcase, shelf etc.)
- used products
- discounted products/sale items
Deer Industries reserves the right to reject exchange/return if the item does not meet the requirements for exchange/return.
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